Investing In Our Youth welcomes feedback and suggestions for improving our services.
We encourage you to give us feedback and promise to provide a safe environment for you to be heard in.
We are interested in what you have to say, and we will ensure that complaints are dealt with respectfully and quickly.
Investing In Our Youth are committed to child safety and feedback is important for us to stay informed and continually improve our services.
There are several ways to submit your complaint, compliment, or feedback.
In Person
Tell an Investing In Our Youth team member that you are in contact with.
Email us directly via [email protected]
Phone
Call us directly on 08 9721 6951
Letters marked confidential can be mailed to:
CEO
Investing In Our Youth
PO Box 6103
South Bunbury WA 6231
Privacy
When you provide feedback or make a complaint, we may share the information with relevant staff to improve our services. If you do not want us to share your feedback or complaint with the staff who the complaint or feedback is about, that is ok, please let us know.
When responding to your feedback or complaint, we will make sure to protect your privacy and confidentiality. Sometimes we will need to share the information you tell us if this is necessary to keep you safe or other people safe. We will let you know when we need to share your information. For more information view our Privacy statement.
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